Soft play playgrounds are designed to encourage children to play, climb, jump, and explore in a safe and enjoyable environment, all while having FUN!

Soft play equipment is for children 5 years and under only. Larger ball pits can accommodate any age group

Day rental, free delivery*, set up, breakdown and collection of equipment

Rentals include day rental based on the start and end time of your event. Final pickup time is 5pm for outdoor events and 6pm for indoor events

*Bubble House excluded. Please view product for more information

Please note we do not prorate rental equipment or offer pickup at our site

Business Hours:

Mon – Thurs: 9am – 3pm
Friday: 9am – 2pm
Saturday: CLOSED (delivering fun!)
Sunday: CLOSED (delivering fun!)

Rental Hours:

Monday – Sunday from 9:00am – 6:00pm

Absolutely! Request to extend rental time  can be add on for an additional fee of $50/hr. *Exclusions may apply to outdoor events during Oct-April

For special requests, please contact us at info@pixiesoftplay.com to discuss availability

Yes, we do require a $300 minimum per booking (not including fees or security deposit)

Delivery, set up and pick up are included when you book with us!

*We offer free delivery within 10 miles of 91709. Delivery fee will apply to areas outside radius

Our soft play space can be adjusted to a smaller size if necessary to fit your space. Just let us know the space we’re working with, and we will do our best to accommodate the equipment!

We can set up in both indoor and outdoor spaces such as in your home, back or front yard, event venues, parks, churches, schools, community centers, and any location that allows our set up

The renter must ensure that there is an area designated for our equipment setup that is CLEAN, DRY, and FLAT.  Equipment approved for outdoor set ups: cut grass, turf, and concrete. We do not set up on bark, gravel, dirt, mud, wet grass, sand, uneven or inclined surfaces, or areas we deem unsafe. All rocks, sticks, yard debris, animal waste, toys, furniture and objects must be removed from the area where the equipment will be set up prior to our arrival. Please note that we reserve the right to decline setup if these conditions are not met

To ensure the safety of the kids, we do not set up our equipment outdoors if there is rain or winds exceeding 15mph in the forecast. No exceptions. If your event is outdoors, please have an alternative indoor option

We highly recommend to designate a shaded area or provide covering during the summer months, as our soft play equipment can get hot in direct sunlight

Please note: A refund WILL NOT be issued once Pixie Soft Play has fully set up equipment and/or your event time has started

Yes, we’re fully licensed and insured to set up our equipment at parks and venues. However, we do not set up at parks during October – April.  The renter is responsible to obtain in advance any permits, proof of insurance, or clearance needed. A $10 administrative fee applies to permits processed by PIXIE Soft Play. Renter shall reimburse PIXIE Soft Play for any park related fees paid by PIXIE Soft Play

An adult is required to be present at delivery and during the rental period. Rental equipment shall not be left unattended at any time.

Renter shall select the applicable fees that apply at the time of booking. If renter does not know at the time of booking, PIXIE Soft Play has the right to charge for any outstanding fees that apply. This includes but not limited to parks and venues with a distance more than 50ft from parking area to designated set up area, on an upward or downward hill, has 5+ steps of stairs to set up area,  narrow pathway that prohibits the use of carts, or any other obstructions that require additional labor and set up time.

Events that require more time for delivery and collection of equipment will incur an additional charge. This includes events held on upper/lower levels, hills, stairwells, narrow pathways, and walking distance further than 50ft +  from unloading parking. Please note that some of our soft play pieces are oversized and require a minimum width, height, depth.  Failure to notify us prior to your event may result in unexpected issues and equipment not being able to be set up. We reserve the right to deny your setup onsite and/or set up only the items we are able to accommodate

Absolutely! We are licensed, insured and SIOTO safety certified. If your venue requires proof of insurance, please send request to info@pixiesoftplay.com

We gladly service the Los Angeles County, Orange County and neighboring cities. Please contact us at info@pixiesoftplay.com if you are outside of these areas to see if delivery is available!

At PIXIE Soft Play, maintaining the highest level of cleanliness is a top priority. You can trust that all of our equipment is thoroughly cleaned and disinfected with hospital grade non-toxic products before and after each use. Our ball pit balls are thoroughly clean and sanitized with a commercial grade ball cleaning machine after every event

As an added layer of protection, our equipment is packaged immediately after cleaned and sanitized to ensure our equipment stays in pristine condition for the next event!

Yes! Our bounce houses are the perfect blank canvas to showcase any theme or aesthetic. We do recommend hiring a balloon garland stylist to save you time and stress on the day of your event, but we’ve got you covered if DIY is more your thing. Our bounce houses come equipped with hooks that will make install a breeze!

Please note, tape or sticky dots are not permitted on bounce house. We do ask that you do not remove the balloon arch at the end of your event to avoid pulling or creating damage to the bounce house.  A member of our team will remove it upon pickup for you

No outside decals or décor may be applied directly on equipment without prior written approval by PIXIE Soft Play. It is the renters responsibility to ensure products used are removeable and will not cause damage to equipment

Please note: Security Deposit of $100 is forfeited and applied towards the cleaning fee

Our Bubble House rental is up to 3 hours and includes an attendant present during the duration of the rental to ensure both the safety of your guests and proper treatment of our equipment. View more information here

This time does not include the set up and tear down of the Bubble House

Face paint will permanently stain and damage our equipment. Please reconsider booking with us if you plan on having face paint or sticky items at your event. We reserve the right to not service events that will have face paint in attendance. Any indication will result in forfeiture of deposit and additional charges may apply

We realize that children can sometimes cause unintentional damage to equipment when they’re having fun. As the renter, it is your responsibility to properly care for all items and follow all rules and regulations to avoid damage or theft.

Renter is responsible to pay up to $3000 for any damage to equipment to any capacity, not including opportunity costs.

We trust that you will take good care of the equipment and ensure its safe use, as it is imperative that all items are returned in the same condition as they were received. By working together, we can ensure that your event runs smoothly, and that the equipment is well taken care of. We want make sure you have an awesome and safe time and are here to answer any questions or concerns!

Our main rules are:

– Only children 5 years and younger are allowed in play area

– NO shoes are allowed in the play area – all children and supervising adults must wear socks

– Absolutely NO heels – they damage our mats permanently

– Absolutely NO food, drinks, candy or gum in the play area

– NO face paint, temporary tattoos, silly string, slime, crayons, markers or outside toys in the play area

– All sharp objects must be removed prior to entering the play area

– All equipment must remain within the play area

– NO pets allowed

– Equipment cannot get wet

– Children MUST be supervised by responsible adult(s) at all times!

A rules of play sign that includes the basic rules will be provided for your event. It is the responsibility of the person/s or organizer of the event to ensure all guests acknowledge and follow all play rules

See a full description of rules on our rules of play page.

We suggest booking rentals at least 4-6 weeks in advance to secure your desired date, package and time. We will do our best to accommodate last minute requests but may not be able to guarantee availability for reservations with short notice

To secure the date for your event, we require a 30% deposit of the total amount at the time of booking

Please note your reservation is not confirmed until we receive deposit payment

We do require a cleaning deposit of $100 that is added to the initial payment. The deposit will be retained until the equipment has been fully inspected for any damages. Security deposit will be refunded back to your form of payment within 3-5 business days after event

Please note: Deposit will not be refunded if the equipment is returned damaged in any capacity, excessively dirty, equipment moved or missing, and/or the balls are not inside ball pits at the time of pick up

Our booking process is made simple through our website!

Select your desired package, event date, any add-ons and payment option. Click “book now” and simply fill out the event form, read and acknowledge rental agreement/terms & conditions and proceed to make payment – booking confirmation will be sent to you via email once payment has been processed

If you are unable to select your desired date, it means the date is unavailable and we are completely booked for that day. Please submit your inquiry and an event coordinator will contact you within 2 business days to check availability

Yes! We will do our best to accommodate last minute bookings but can not guarantee availability

Please submit inquiry form if your reservation is 7 days prior to your event before proceeding to book through our website. We will reach out to you as soon as possible to discuss your event in detail

Remaining balance is due 3 days prior to your event date. Final invoice with link to pay is emailed 5-7 business days prior to event and will include the remaining balance and any delivery fees that may apply.  Please note: we do not accept any form of payment on the day of event

We accept all major credit/debit cards and book now/pay later payment plans through Klarna. We do not accept checks or cash payments

Unfortunately, yes. Failure to pay balance by the due date will result in cancellation of the event and forfeiture of the total deposit

Cancellations for any reason made twenty (20) business days prior to event will receive a full refund

Cancellations made less than twenty (20) business days prior to the event will result in the loss of the total deposit. A one-time reschedule date is an option if you wish to postpone your event to a future date within twelve (12) months from original booking date (subject to availability).

For weather related cancellations, you may use your deposit as credit for a future date within twelve (12) months from original booking date (subject to availability)

If you need to cancel your reservation for any reason, please contact us as soon as possible at info@pixiesoftplay.com.

We understand that things happen. Rescheduling your event is complimentary if requested at least twenty business days before the original event date and subject to availability

Yes, we will do our best to make it happen, but please make sure to provide us with written detailed changes to your selection at least 5 business days prior to your event, so that we may plan accordingly on our end. Please note: changes are subject to availability

Yes, we will do our best to make it happen, but please make sure to provide us with written detailed changes to your selection at least 5 business days prior to your event, so that we may plan accordingly on our end. Please note: changes are subject to availability

Here are a few ways to prepare in advance to ensure a seamless and timely setup!

– Provide in advance a map and parking instructions if your event will be held at a venue, clubhouse, or park

– Designate a separate area according to the space requirements

– Clear path for us to bring the equipment in and if possible, in close proximity to parking area. In general, we require 2-3 ft wide clearance

– Clean up the designated set up area. Make sure the area is clear of animal waste, furniture, toys, debris and objects. Please be aware that our delivery team cannot move furniture to clear path

– PLEASE DO NOT water on or near setup area on the day of your event. We will not be able to to setup on wet grounds

– Make sure to turn off sprinkler system. This will help prevent any injuries and damage to our equipment

– For the safety of your pets and our team, renter is to ensure that NO animals are present at setup, during the rental period, breakdown and collection of rental equipment. No exceptions

– If you will be using an electrical outlet, please check power outlet to confirm that it is working and within the 50ft requirement (if applicable)

Standard delivery window is from 7am-1pm. You will receive a text with the delivery/pickup time 3 business days before your event

Please contact us in advance if you need special accommodations. We cannot guarantee all accommodations due to the schedule of events and their locations/event times but will try our best!

We will arrive 1-3 hours prior to the contracted event start time to ensure everything is assembled, cleaned, and to your expectations prior to the arrival of your guests. If there are any restrictions that may delay set up (like stairs, lack of parking, etc.), please let us know prior to the event so that we may plan accordingly. Once equipment is set up, we will not be able to move or relocate equipment to another location

Rental equipment will be collected at the end of your event. Please allow up to a (1) hour grace period after event has ended for pickup. To ensure collection is seamless and done in a timely manner, we ask our clients to make sure all guests clear the equipment area upon our arrival

Contact us at info@pixiesoftplay.com or call/text us at (909) 791-8909